BMC digital IT powers 82% of Fortune 500 companies
Smart, streamlined IT management—from the cloud
Reduce IT costs and boost your competitive advantage with BMC Software as a Service (SaaS). Scalable, pre-configured applications free you from complex hardware and software management and set the stage for improved efficiency.
What to look for in Software as a Service (SaaS) solutions
- Uptime commitment
- Worldwide data centers
- Service level agreements
- Automated email notifications
- Dedicated staffing
- Intrusion prevention
- Data access control
- Continuous monitoring
- Disaster recovery
- Security for ITSM in a SaaS environment
- Integration with key enterprise apps and leading vendor platforms
A faster time to service management value
BMC ITSM cloud solutions give you the power to manage the most advanced technology environments in the world. Access powerful tools for service desk, mobility, self-service, and analytics—as well as change, asset, and application management—anywhere, anytime.
- Buy, deploy, and use cloud-based IT service management solutions.
- Boost productivity with access to the best modern applications.
- Run your IT operations with scalable solutions as you grow and evolve.
BMC Remedy Service Management Suite is an innovative service management platform built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive.
BMC Remedyforce, built on Salesforce App Cloud, delivers complete IT service management with social, mobile, and collaborative capabilities.
“Remedy OnDemand was our first cloud solution within IT. It has helped us experience firsthand what the cloud can offer, and that has helped us in defining our cloud strategy.”— Mark Harrison, Senior Strategic Services Officer, Leeds City Council
Real-time, SaaS-based monitoring and analytics to drive operational success
BMC TrueSight Pulse provides real-time SaaS-based monitoring for web-scale applications and infrastructure.
BMC TrueSight Intelligence is an IT operations analytics platform that improves the speed and accuracy of application and digital service decisions by 50%.
- IT Service Management (ITSM)
- BMC delivers a full range of ITSM solutions that enable innovation with streamlined, intelligent service delivery for today's mobile, social, and collaborative business users.
- Service Desk Software
- BMC service desk solutions go beyond basic technical support to increase productivity, enable collaboration, and reduce operating costs.
- IT Self-Service Software
- BMC IT self-service solutions save money and increase efficiency by giving employees more control over their IT experience.
- Cloud Management
- BMC offers cloud solutions that get your cloud up and running fast, adapting and scaling as your business changes and grows.
- IT Operations
- BMC's ITOM solutions help you optimize your operations infrastructure with actionable data from monitoring, automation, capacity, and analytics tools.