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Client Management Consulting Services

Client Management Consulting Services

BMC digital IT powers 82% of Fortune 500 companies

Rapidly align business needs with asset management requirements

BMC Global Services will help you understand your business requirements, review your current processes, articulate your objectives, and assist with installing and configuring BMC Client Management. After implementation, you will understand the exact level of effort, risk, and process change necessary to manage the BMC Client Management solution.

  • Merge physical, virtual, and mobile asset management into a single system
  • Enjoy rapid ROI with direct access to implementation experts
  • Minimize risk with insights into current and planned deployment states
  • Reduce implementation time and disruptions to business

Related topics:  IT Asset Management Software, IT Service Management (ITSM)

The BMC Global Services advantage

  • Proven approach to solution designs that align IT and business
  • Solutions driven by business priority and user-centric orientation
  • Comprehensive project management
  • Adoption and communication planning so everyone is on the same page

Key activities

  • Review current deployment management processes
  • Understand and refine your deployment objectives
  • Install and configure the deployment management

Service offering framework

  • Required capabilities for success
  • Clarity of roles and path to enablement
  • Processes aligned to requirements
  • Technology that delivers holistic solution value
  • Client Management Jumpstart Service

    Jumpstart! will help you to understand how BMC Client Management will address your business requirements, and rapidly aligns business needs with asset management. Using an interactive approach, BMC consultants will guide you to design the solution, understand the Client Management modules, and install and configure the main functions and objects:

    • Server installation
    • Inventories scheduling and upload
    • Remote control setup
    • Device groups and operational rules creations

    This product is available as a standalone offering.

  • Client Management Compliance Engagement
    This service offering will help you to understand how BMC Client Management can address your compliance requirements. Using an interactive approach, a BMC Senior Consultant will:
    • Provide an overview of Client Management Compliance, Power, and Device Manager
    • Facilitate a business process review discussion regarding your compliance policies, rules, and reports
    • Provide coaching on the configuration of Operational Rules for Power and Operational Rules for Device
    • Prepare your staff to use Client Management in your production environment

    This product is available as a standalone offering.

  • Client Management Deployment Engagement

    Ensure successful software deployments in heterogeneous environments (Windows/Mac), as well as OS deployments for Windows environments, from a single, centralized console without disrupting your end users.  This engagement focuses on providing insight into the current state and planned state that will directly impact success. Using an interactive approach, a BMC Senior Consultant will address the following  areas.

    Software Deployment:

    • Provide an overview of Client Management - Software Deployment
    • Perform test software package deployment to a group of systems

    OS Deployment:

    • Provide an overview of Client Management - OS Deployment
    • Review the OS Deployment installation and setup
    • Perform test OS deployments to a group of systems

    This product is available as a standalone offering.

  • Client Management Patch Engagement
    Patch management is a key element needed to maintain security throughout the asset management lifecycle. This service is designed to align to understand how BMC Client Management Patch, powered by Shavlik® can address your patch requirements by automatically scanning your environment to identify devices and their missing patches. Using an interactive approach, a BMC Senior Consultant will:
    • Provide an overview of Client Management Patch
    • Perform a test patch inventory audit on a group of systems
    • Create patch groups and patch jobs
    • Review patch reporting, and roll out patches to a group of systems

    This product is available as a standalone offering.